Introduction
The Use Policy for Mayo App delineates the terms and conditions regulating the utilization of our application. Upon engaging with our services, you are bound to comply with the guidelines articulated in this policy.
Your interaction with the Mayo App is subject to the Mayo App Terms of Use specific to your jurisdiction, this Acceptable Use Policy, and any other pertinent terms, regulations, and directives governing Mayo App services as defined in the Mayo App terms and conditions. Any revisions to this Policy will be communicated by posting an updated version on www.mayooapp.com.

By availing yourself of Mayo App Services, you are in agreement with the most recent iteration of this Policy. It is imperative that you independently ensure adherence to all relevant laws in all your activities linked to your utilization of Mayo App services, irrespective of the purpose behind such usage.

User Conduct Guidelines

• Compliance: It is essential for users to adhere to all relevant laws and regulations when utilizing our app.
• Accuracy of Information: Users are accountable for ensuring that the information provided during transactions is precise and current.
• Security: Users are required to safeguard their account credentials and promptly report any unauthorized access.

Prohibited Activities:

• Fraudulent Behavior: Participation in any fraudulent activities, including unauthorized transactions, is strictly prohibited.
• Abuse: Users are required to refrain from engaging in any abusive behavior towards other users or our customer support staff.
• Misuse of Services: Users are forbidden from using the application for unlawful activities or unauthorized transactions.
• Harassment: Any form of harassment, including but not limited to bullying, discrimination, or any other behavior that causes discomfort to others, is not tolerated within our app.
• Violation of Privacy: Users must respect the privacy of others and refrain from sharing personal information without consent.
• Unauthorized Access: Accessing accounts or information of other users without permission is a serious violation and will result in immediate action being taken.
• Accounts: Open multiple personal accounts within the Mayo app is not allowed. Personal accounts are designed for person-to-person transfers among friends, family, and acquaintances, as well as for authorized merchant payments.
• Unlawful acitivity: Any activity that would contravene, or aid in the contravention of, any law, statute, ordinance, or regulation is strictly prohibited. This encompasses involvement in any criminal or tortious behavior, including but not limited to activities such as child pornography, trafficking in obscene material, drug trafficking, or gambling.
• Abusive Activities: Certain actions are deemed abusive and are strictly forbidden. These include activities that impose an unreasonable or excessively heavy burden on our infrastructure, disrupt, intercept, or unlawfully appropriate any system, data, or information; uploading materials containing viruses, trojan horses, worms, or any other harmful programs to Mayo App services; attempting unauthorized access to Mayo App Services, other Mayo App customer accounts, computer systems, or networks linked to Mayo App Services through methods like password mining or scraping; using another individual's Mayo app account information to access Mayo App Services without explicit authorization; transferring your account access or rights to a third party; and collecting information from Mayo App Services about others, such as personal data like phone numbers or customers' names, without proper consent.
• Abuse of Mayo App Customers or Employees: Any form of abusive behavior or communication, whether verbal or written, while utilizing the Mayo App Service that includes explicit, abusive, or hate speech directed towards other Mayo App customers or employees is strictly prohibited. This prohibition extends to activities that defame, abuse, extort, harass, stalk, threaten, or otherwise infringe upon the legal rights of others, including but not limited to privacy, publicity, and intellectual property rights. Furthermore, any actions that obstruct another individual's or entity's access to or use of any Mayo Services, including other Mayo App customers or employees, are deemed violations of these terms.
• Fraud: Any activity intended to defraud Mayo App's customers, or any other individual or entity, by providing false, inaccurate, or misleading information to Mayo App, is strictly prohibited.

Data Privacy

• Data Collection: Our app adheres to our Privacy Policy, processing user data with their explicit consent.
• Data Security: Stringent security protocols are in place to safeguard user data and maintain its confidentiality.

Transactions

• Bill Payments: Users can conveniently settle bills through the app's mobile money features.
• Airtime and Bundles: Direct purchases of airtime and data bundles are facilitated within the app.
• Mobile Money Transfers: Secure and efficient fund transfers between various mobile money networks are enabled.

Intellectual Property

Any and all writings on Mayo App, including writings, source code, databases, or any other software cannot be duplicated or used by users.
Copyrights, trademarks, service names, and other legally protected marks are safeguarded under international intellectual property rights.

Dispute Resolution

• Customer Support: Our customer support team is accessible for addressing user concerns, disputes, or complaints.
• Resolution Process: Disputes are promptly and fairly handled following internal procedures.

Termination
We retain the authority to terminate user accounts or limit app access in instances of policy violations or service misuse.

Policy Amendments
Updates to this Use Policy may occur periodically. Users will be notified of any revisions, and continued app usage implies acceptance of the modified policy.

Contact Information
For inquiries regarding this Use Policy, please reach out to us at hello@midzoapp.com.